FAQ

Aura Chai was created to fill a niche in the market after we noticed there was a severe lack of authentic chai latte blends here in the UK. The best way for us to explain the difference is to compare real chai latte to powdered chai (and other alternatives like syrups and concentrates) in the same way you’d compare freshly ground beans to instant coffee. When you make chai instant, it loses its delicate balance of delicious flavours and health benefits.

Aura Chai is a whole spice, all-natural recipe derived from traditional, authentic Ayurvedic blends from India. It is free from chemicals or preservatives and sugar. Whole spices provide a warm, spicy, delicious flavour – they also stay fresh longer without preservatives. The health benefits of each spice also remain fully effective when it is prepared in this way!

Yes! Aura Chai is free from any sugar or sweetener – so it’s suitable for anyone avoiding sugar for health reasons.

We recommend adding a little coconut sugar, maple syrup or agave syrup to sweeten to taste when you brew – but it’s just as tasty without

Sadly as Aura Chai is blended and packaged in an environment that contains allergens it is not possible to confirm that it is allergen free.

The recipe itself is gluten free, and may therefore be suitable for you if you are gluten intolerant.

Yes! Aura Chai is vegan, ethically produced and cruelty free.

Yes! We provide trade packs for cafes, coffee shops and restaurants and retail bags to sell at your shop or outlet.

Please head over to our Wholesale & Trade page to enquire or find out more.

Yes! The misconception with authentic chai is that it’s hard to make in a coffee shop setting, but we developed our blend to be just as easy to brew as instant powders and syrups. The only added step is straining – or serve in a teapot to skip this step.

We can come train you and help you serve an authentic chai latte your customers will love.

We use premium ingredients – fair-trade tea, organic turmeric and cacao, and we blend in small batches to keep the quality of our products high. Despite this our prices are very competitive – for coffee shops and restaurants a kilogram bag delivers a serving at just 0.25p.

Aura Chai was specially created as a chai latte blend. It will make a very strong cup of tea! For this reason we wouldn’t recommend making it as a tea. You can if you wish though of course! It is not the same as loose leaf chai tea blends, which are designed to be made without milk or with a small amount of milk.

This is one of our most popular FAQs. Yes the name is misleading/confusing, as many people associate the word ‘latte’ with coffee. But no, there’s no coffee in our chai blends. They are delicious made into dirty chai lattes though – simply add a shot of your favourite coffee!

Unfortunately our Original Chai Latte blend is not completely caffeine free, as it contains black tea. It is fairly low in caffeine however, and we plan to introduce a caffeine-free version soon. Our Turmeric Chai Latte and Cacao Chai Latte blends are naturally caffeine free 

We use a type of black tea called ‘little leaf’, which looks like a crumbly powder. This is the authentic way to make chai latte, as Assam and Earl Grey have a taste of their own which doesn’t quite fit with the spices.

Short answer – no! However we do recommend a variety of brewing methods depending on what you have to hand. If you are lucky enough to have a Nespresso or fancy coffee machine with a milk brother, you should froth your milk every time for a creamy, authentic chai latte. If not, simply use a milk pan or one of our chai tea pots to warm through the milk on the hob and infuse the spices.

We recommend using a creamy plant-based alternative (barista-quality mylks are best). We love coconut, oat, soy and macadamia milk with our chai! If you prefer you can use whole cow’s milk. You can find brewing tips and recipes here on the blog.

Yes! Our products don’t contain any animal products or haram ingredients, although we are not Halal Certified. All products are ethically sourced and made.